Retained Airflow Support

Many estates are run by one to four data engineers who also have a warehouse, a backlog and a roadmap. Retained support puts a senior Airflow engineer alongside them.

What it covers

• On-call backup for nightly DAG failures. Someone who knows the estate picks up when a run fails, finds the cause and fixes it or hands it back with a clear diagnosis.
• Routine upgrades. Minor-version and provider-package upgrades on a regular cadence, so the estate never drifts back into the position that made a big migration necessary.
• DAG review. New DAGs reviewed against standards we agree with your team: idempotency, retries, pools, secrets handling and test coverage.
• Onboarding. Pairing with your engineers so knowledge of the estate does not live in one person's head, ours included.

How it works

A named engineer, an agreed number of hours, and a shared channel. Billed hourly as staff augmentation; the scope is set in an initial conversation and revisited as the estate changes.

Retained support is also how a migration ends well: the engineer who did your cutover can stay on through stabilisation. Talk to us.